FAQ’s

FAQ's

FAQ’s

Got any questions about our phone repair service, mobile phones and accessories, or business phone contracts? Have a read of our frequently asked questions.

These are some of our most popular questions, so hopefully this page is some convenience for you in getting any of the questions you may have about our services.

This all depends on the nature of the problem – a broken screen, for example, could simply extend to the glass, or could involve damage to the LCD screen and other hardware.

That’s why we offer free diagnostics and quotes in store, so that you can get an accurate price before you decide to go ahead.

We fix most phone models by most major brands, including Apple, Samsung, HTC, Google, Sony, LG, Nokia and many more.

We can repair water damaged phones, broken batteries, smashed screens, software issues and much, much more. In short, there are few things our experienced technicians can’t fix.

Check out our phone repair page to learn more about what we can help you with.

Our experts know their stuff and can often make a full repair in less than thirty minutes! If we can’t fix the problem on the day, we’ll give you a replacement phone until it’s sorted.

All our smartphone repairs come with a 3-month warranty RTB (Return To Base). In the unlikely event that the same problem occurs again within 3 months, we will fix it free of charge (terms and conditions apply).

It’s up to you! We offer appointments to give our customers reassurance they’ll be seen by our team. However, you can also walk into our store on the off-chance if you happen to be passing by. Our staff will do their very best to speak with you as soon as possible.

Appointments can be scheduled via our online booking system, or you can give us a call on 0161 833 9999.

Yes! Simply pop your device into an envelope, head to the post office and mail it to 49 High Street, Arndale Centre, Manchester M4 3AH.

We recommend that you choose a ‘signed for’ option, and ask for proof of postage. Remember to include your return address and contact information so we can successfully send back your repaired device and get in touch if we need to.

Absolutely. If you can’t make it to our Arndale store during opening times or you’re located far away from a post office, get in touch with our team today on 0161 833 9999 and we’ll arrange for a fully insured courier to collect your broken mobile.

Once the necessary repairs have been made, the courier will then drop your fixed device back at your address! Easy.

We stock a wide variety of the latest mobile phones, including new and fully refurbished, second hand phones. All are covered by a comprehensive six-month warranty.

We also sell a range of accessories, from phone cases to replacement batteries and chargers. For more information, visit our mobile phones and accessories.

You can swing by our Manchester store in the Arndale Centre, give us a call on 0161 833 9999 or email [email protected] Whatever you need, we’re happy to help.

Contact us to book in a repair with our technical tea